In part one of this two-part blog series, we went over some of the basics of a few common garage door repair scams. While we wish it were not the case, there are sadly a number of dishonest individuals within the garage door world who will attempt to use home and business owners’ lack of knowledge in this industry to scam them out of unneeded funds.
At Crawford Door Sales, all our garage door installation and repair services are backed by a long history of transparency and trustworthiness, plus important guarantees like garage door warranties and others. Part one of our series looked at the kinds of scams you might be faced with – today’s part two will dig into how to avoid these kinds of unscrupulous individuals, plus the legitimate characteristics you should prioritize when on the hunt for garage door repair or any related services for your home or business.
Scam Avoidance Tips
Here are several tips we can offer on ensuring you are not the victim of a garage door scam:
- Name and identification: When calling a potential garage door repair company for a quote or estimate, the first thing to pay attention to is whether the name identified is the same as their website. Inconsistent naming is one of the first red flags of a potential scam.
- Location and address: While you’re on the phone with a prospective garage door contractor, ask about their location and for a verifiable address. Either look this up on a service like Google Maps or drive to it yourself – if it’s not legitimate, there’s another red flag.
- References: Can the company in question provide legitimate references from satisfied customers? You know what it means if they can’t.
- Company history: Can the company provide a history of at least a few years?
- Estimates: Legitimate garage door repair or installation professionals should be able to readily supply a detailed estimate before beginning any work.
Characteristics to Prioritize
On the flip side, here are some characteristics to look for in reputable garage door technicians and companies:
- Training and experience: Companies should be able to provide specific evidence of both these areas, plus proper accreditation.
- Insurance: Garage door contractors also must have proper insurance in case of any damage to your door or property.
- Code and regulations: Ask about how a given company or technician complies with local regulations and codes.
- Reputation: Using reviews, word-of-mouth and other resources, assess whether the company in question has a legitimate reputation in your area that signals you are safe to work with them.
For more on identifying and avoiding garage door scams, or to learn about our legitimate garage door repair or installation services, speak to the staff at Crawford Door Sales today.